Implementation Services
Implementation is a critical component of selecting and solution. Without proper implementation, you run a risk of wasting valuable time and undermining your expected return before you even can begin. InfoStrength recognizes this importance and has a dedicated Implementation Team who help guide customers through the process of implementing InfoStrength's Smart Enterprise Suite. They also provide assistance in recommending how best to utilize the software to maximize their investment in InfoStrength.
InfoStrength Smart Enterprise Suite implementations are as flexible as the solution requiring on average only 4 to 5 days for installation, configuration and training. Whether InfoStrength is “Training the Trainer” or supporting enterprise wide training, implementing at the client site or under InfoStrength’s professionally hosted Application Service Provider Model, InfoStrength’s proven implementation process includes 4 efficient phases:
Phase 1: Understanding your business - InfoStrength’s first step is to discuss with you how you are working or want to work, what your operational goals are today and what your future operational challenges might be, the regulatory challenges are facing and anticipate facing. We want to understand your business and will map the InfoStrength Smart Enterprise Suite implementation to meet your operational design to address your initial set of needs.
Phase 2: Software Implementation – InfoStrength will install InfoStrength Smart Enterprise Suite and will, at the client’s request, perform a Software Installation Qualification (Software IQ) that can become part of the client’s files, demonstrating that the solution was properly installed to support its intended use.
Phase 3: Software Configuration – InfoStrength will configure the functionality to reflect the client’s operational needs documented during Phase 1, delivering to the client an initial solution to meet immediate needs.
Phase 4: Training – Training is efficiently segmented to maximize one of our client’s most important resources: time.