Services

Training

InfoStrength Software’s training services are unparalleled because they consistently exceed customer expectations in preparing their employees to maximize the effectiveness of InfoStrength Smart Enterprise Suite.

InfoStrength teaches businesses to turn knowledge into profits. Professional implementation planning services are accompanied by unparalleled educational sessions that provide in-depth understanding of InfoStrength solutions that quickly and efficiently meet the specific operational demands of the client.

InfoStrength’s training programs empower attendees to effectively support your organization by:

  • Reducing the risk of non-compliance
  • Reducing the cost of quality and safety
  • Protecting your most valuable asset: Intellectual Property

InfoStrength offers two training options – on-site at customer locations or offsite at InfoStrength’s Headquarters

The customized training sessions are designed specifically for the client and offer:

  • Functional overview of InfoStrength’s Smart Enterprise Suite
  • Instruction directly relevant to client’s particular regulatory and operational needs
  • Detailed practice of the clients set up and processes
  • 3 to 4 days of customized teaching for specific learning requirements

Typical Training Agenda

Day One: Administrative Training

  1. Administrative Overview
  2. Functional Area Management
  3. User Management
  4. Roles Administration

Day Two: Project/Process Management Training

  1. Project/Process Management Overview
  2. Project/Process Management Creating
  3. Project/Process Management Templatization
  4. Project/Process Management Collaboration

Day Three: Basic User Training

  1. System Navigation Overview
  2. Overview of My Office
  3. Reports
  4. Document Management Functionality
  5. Contact Management
  6. Go Live

Validation Support

InfoStrength maintains a current Hardware / Environment Installation Qualification for all ASP Model clients as part of our best in class Software as a Service offering. Additional optional validation services include:

  • Hardware / Environment Installation Qualification Development (Hardware IQ)
  • Software Installation Qualification (Software IQ)
  • Operational Qualification / Performance Qualification (OQ/PQ)

Validation support can be bundled to include test scripts, documentation, training, configuration and assistance in execution.